This review is sponsored by Deliverr. We do not allow our advertisers to influence the rankings, however.
As an ecommerce merchant, one of the most crucial decisions you’ll make is your shipping partner. You could have the best product on the market, but if it doesn’t make it to your customers quickly and in pristine condition, your business will suffer. All customers expect fast delivery, but many small businesses struggle with selecting the best fulfillment service partner for their businesses.
In this Deliverr review, we look at everything you need to know to help you decide whether to partner with this fulfillment company.
Deliverr Overview
Founded in 2017, Deliverr gives you the ability to provide affordable 2-day delivery everywhere you sell, including on your own Shopify store, or on marketplace channels like Walmart and eBay. Based in San Francisco, the company’s mission is to democratize fulfillment so that any seller can maximize sales with 2-day delivery.
Update: In May 2022, Deliverr announced they’d been acquired by Shopify. The Deliverr platform is joining the Shopify Fulfillment Network (SFN) to seriously expand Shopify’s capabilities.
Company
Through a network of warehouses, fulfillment centers, and sortation centers, Deliverr ensures that 95% of customers are eligible for two day shipping.
Its algorithm helps maximize your inventory in the right places so that you can always be sure customers receive orders fast.
The pricing model keeps products in the warehouses closest to your customers to help you save on shipping for your small business.
Create your free Deliverr account. Connect it to your sales channels. Let Deliverr know what you want to send. Then, Deliverr will tell you what to send to which warehouses. You’re free to send as much or as little inventory as you’d like. Deliverr takes over from there to pick, pack, and ship and fulfill orders to your customers.
Pricing
Deliverr has a transparent pricing structure. If you’re curious about what you’d spend with them, you can use the cost calculator on their official website.
Pricing
All costs associated with picking, packing, boxing, shipping, etc. are merged into two fees. There isn’t any setup or receiving fees. You’ll pay fulfillment and storage fees.
With Deliverr you can choose between:
- Standard Delivery (up to 5 to 7 business days)
- 3-Day Delivery
- 2-Day Delivery
Pricing starts at $3.99 per unit. They base the fulfillment cost on item size. To give you an idea of what to expect:
- Something small, like a phone case, that weighs 1.5 ounces: $3.99 per unit.
- A package of protein powder that weighs around 1.5 pounds: $5.95 per unit
- A larger item weighing 12 pounds: $10.21 per unit
- A heavier product weighing 17 pounds: $17.98 per unit
This meets or beats the competition.
What about storage costs?
Pricing starts at $0.75 per cubic foot, with fluctuations based on the season. The more space your inventory takes up, the more you’ll pay. But, you’ll also get discounts for long-term storage.
For instance, if you plan to store phone cases and take up 0.02 cubic feet, you’d pay $0.015 from January to September and $0.048 from October to December.
Or, if you plan to store protein powder using 0.07 cubic feet, you’d pay $0.051 from January to September, or $0.168 from October to December.
What about the bigger items?
A cappuccino machine using 0.62 cubic feet would cost you $0.447 from January to September and $1.488 from October through December.
A computer monitor using 1.5 cubic feet would cost you $1.08 from January to September, and $3.60 from October through December.
Once you sign up, you can import your catalog and get a line-by-line price breakdown within a matter of minutes.
Features
Deliverr offers fulfillment services for the most popular ecommerce platforms and online marketplaces. Whether you use Shopify or sell your products on Amazon and Walmart, it can work for you. It’s user friendly and offers plenty of self-service options.
Additional Features
Fast Shipping
Deliverr’s hallmark is that it gives you a 2-day shipping badge to show on your product listings, website, and across your sales funnel. When and where possible, some customers may see 1-day shipping. Adding fast shipping tags to your products makes it easy for you to include the fast and free shipping in your product filters so people can easily see which products they can get quickly.
With the Cart Minimums feature, you can easily set a dollar amount that must be reached before the free 2-day delivery goes into effect. Below, you can see this customer has set a $49 order minimum. Deliverr claims that adding cart minimums can increase average order volume (AOV) by 12% or more.
These badges help boost conversions, putting more money in your pocket. What’s better is that you can customize the delivery badge to match your brand’s colors, and put it wherever it makes the most sense for your store.
Deliverr claims that adding their 2-day delivery badge to your store can boost sales by 44%.
Real-Time Inventory and Order Tracking
Inside the Deliverr dashboard, it’s easy to see your inventory status and order tracking information. All the systems talk to one another, so everything is updated in real-time.
You’ll be able to quickly determine how much inventory you have at each of the warehouses in the Deliverr network – and how well that inventory covers your customers for fast shipping.
Easily Allocate Inventory Across Deliverr’s Network
When you send inventory to one of Deliverr’s cross docks, the platform will automatically send the inventory out to at least four of its fulfillment centers. The idea here is to make sure the majority of your customers are covered. You won’t ever have to make sure you send enough inventory for each center – you send everything to one location and Deliverr team takes care of the rest.
Ecommerce Platform Integrations
Before signing up with Deliverr, make sure it integrates with the platforms you’re already using. The good news is that if you’re using something like Shopify, BigCommerce, or Woocommerce, you’ll find it super easy to integrate Deliverr.
Fulfillment Services
Shopify
As one of the leading ecommerce platforms out there, Deliverr makes it easy to integrate your Shopify website. All it takes is one click. Once you authorize Deliverr to communicate with your Shopify store, you’ll be able to easily see how much of your inventory goes to orders placed directly on your Shopify website.
BigCommerce
Like with Shopify, you can connect Deliverr to your BigCommerce store with a few clicks. This way, you can track how much of your total inventory comes from direct website sales, compared to online marketplaces.
Woocommerce
Running your online store with WooCommerce? You can directly integrate your WooCommerce account with your Deliverr account. The connection ensures the data syncs across accounts in real-time.
Multichannel Fulfillment Integration
If you’re one of the millions of merchants who also sell products on eBay and Walmart, too, you’ll be pleased with Deliverr’s integrations.
Integrations
Facebook Shops
Have you recently added a shop to your Facebook Page? Facebook Shops are a new way to capitalize on the social ecommerce trend. Connect your Deliverr account directly to Facebook Shops in just a few clicks. This syncs your accounts so you can import orders from Facebook for fulfillment. Orders automatically import as long as adequate inventory is available.
eBay
Are you looking for a fulfillment service to support your eBay business? As an eBay seller and Deliverr user, you’ll get access to the Fast ‘n Free tag. This will show in search results, filtered searches, individual product pages, at checkout, and more. This helps increase conversions.
Amazon
If you dIf you don’t want to pay Fulfilled by Amazon (FBA) prices, but the Fulfillment by Merchant (FBM) program is just too much to handle, then Deliverr is the fulfillment service you’re looking for. You can quickly and easily integrate your Amazon Sellers account to Deliverr to handle your FBM orders.
Walmart
Deliverr has direct integration with the Walmart’s online marketplace. It’s the third-largest marketplace online today, so it puts you in front of a bigger audience.
When you use Walmart fast shipping tags to enable 2-day shipping through Deliverr, you get access to Walmart Sponsored Products. These pay-per-click (PPC) ad campaigns place your products strategically across the website where the most relevant shoppers browse. Deliverr customers get unlimited campaigns with up to 300 SKUs each.
Wish
Do you sell your products on the international Wish marketplace? As a Deliverr merchant, you receive preapproved access to Wish Express. This means you’ll get improved search ranking and filter inclusion for fast delivery. Not convinced Wish Express is worth it? Express listings get up to 10x the impressions compared to non-Wish Expression product listings.
Shipping Provider Integration
Once your product leaves Deliverr’s warehouse, it’s sent to a sortation center where it gets routed to the most appropriate shipping carrier.
Global Logistics
Deliverr works with nine shipping service providers to keep shipping costs low. You won’t get to choose the shipping provider. The system will choose the one it believes to be the best choice.
Shipping providers include:
- FedEx
- UPS
- USPS
- DHL
Ease of Use and Customer Support
When you first sign up for your free account, you’ll be given an onboarding contact. That’s your account manager. That person is the one to reach out to with any questions or concerns.
Customer Support
What’s great about Deliverr is that so much of the platform is self-service. You can easily connect your ecommerce platforms and get fulfillment and storage cost information within minutes. You don’t have to speak to anyone if you don’t want to.
Deliverr doesn’t have a phone number for general support. However, they do have a full help center, live chat, and email customer support.
Alternatives
If you’re not dead set on using Deliverr, take a look at these other shipping companies.
ShipBob
ShipBob is one of the most well-known shipping and fulfillment providers on the market today. It’s a good choice for those with subscription-box businesses, and those who need custom packaging. There’s an open API that makes it easy for you to connect your store if you’re using something that doesn’t already have an integration.
Amazon FBA
Deliverr aims to provide Amazon Prime-like speed and great service to everyone – regardless of the ecommerce platform they use. That means it operates much like Amazon FBA. If Deliverr doesn’t work for you for some reason, this could be an effective alternative.
Rakuten Super Logistics
Rakuten Super Logistics is another option many commerce businesses choose. It may not offer super fast shipping programs like Deliverr and Amazon, but it is a fierce competitor. If you run a subscription box business, this could be the better option for you, since Deliverr doesn’t offer kitting services at this time.
Deliverr Review: Is It Right for You?
Now that you’re aware of what Deliverr can do, is this the fulfillment provider you’ll choose?
Ask yourself:
- Do I want a partner that’s ideal for startups?
- Do I need affordable order fulfillment in the United States?
- Do I want software that’s easy to use?
- Does Deliverr provide everything I need?
- Does Deliverr integrate with all my sales channels?
If you answered yes to all these, then Deliverr may be the best solution for you!
Leave Your Review
Do you use Deliverr? Have you used it before? If so, share your experience in a review so that other readers can gain insight into what it’s like to be a Deliverr customer. We can’t continue to provide an unbiased experience without user reviews from readers like you.
