If you’re looking for shipping software to manage shipments for your ecommerce businesses and to solve your logistics problems, ShipEngine may be the answer. With four different plans and numerous integration options, it could help solve shipping logistics issues for your business.
What is ShipEngine?
ShipEngine is an online platform that offers a shipping API to help you manage all aspects of your shipping. This platform allows you to print postage, provide tracking information to customers, and even handle returns from one or multiple locations.
Company
ShipEngine Pros
ShipEngine Cons
ShipEngine Pricing
When considering adopting ShipEngine for your third-party logistics provider’s needs, evaluating their pricing structure is essential. ShipEngine offers a straightforward pricing model with a “Pay As You Go” plan that caters to various business sizes and volumes. This flexibility allows you to scale your expenses based on your actual usage, providing an economical solution for both small enterprises and larger logistics companies.
Pricing
One of the major highlights of ShipEngine’s pricing is its 30-day free trial offer. This trial period allows you to explore and experience the platform’s extensive features, such as shipping API access for rate comparisons, label printing, and worldwide multi-carrier support, all without any initial financial commitment. Throughout this trial, you can delve into the capabilities of ShipEngine and assess how well it integrates with your existing ecommerce operations.
ShipEngine’s free plan offers a range of features suitable for small businesses or those new to the platform. Key features of the free plan include:
- Access to major carriers, including USPS, UPS, and FedEx
- Basic address validation
- Rate shopping across supported carriers
- Limited label credits per month
For businesses with more advanced needs, ShipEngine offers advanced and enterprise plans, which provide enhanced features and higher usage limits:
Advanced Plan Features
- 1000 shipping label credits monthly
- Advanced validation addresses
- Enhanced support options
- Global multi-carrier support with more specialty carrier options
Enterprise Custom Plan Features
- Custom label credits based on business needs
- Dedicated account manager
- Priority support
- Custom integrations and ShipEngine API configurations
Visit their pricing page to gain a comprehensive understanding of the various pricing tiers and associated cost savings. There, you’ll find detailed information that can help you decide which pricing plan best aligns with your business requirements and the discounted rates available. With ShipEngine, you can make informed decisions, optimizing your shipping operations while keeping costs in check.
Refund Policy
ShipEngine’s refund policy states that refunds are only sometimes provided. However, exceptions may be made at the company’s sole discretion. Refund requests must be submitted within 28 days of the transaction. It’s recommended that the terms of service be thoroughly reviewed and the support team be contacted for any clarifications or special cases.
EasyShip Software Features
ShipEngine doesn’t offer traditional software but instead provides APIs to connect your business to all your platforms.
ShipEngine provides a suite of features to enhance workflows for ecommerce businesses. Its API for rate comparison enables merchants to compare costs across carriers and select the most cost-effective options, supporting global multi-carrier functionality for seamless international operations.
Software Features
The platform supports label printing, enabling users to create labels directly from the system. This feature integrates with the rate comparison API for a streamlined workflow. ShipEngine Elements are easy-to-integrate web components that simplify address validation, track shipments, validate addresses, service selection, and label creation, embedding smoothly into existing ecommerce platforms.
Live parcel tracking offers real-time shipment updates, allowing businesses and customers to monitor product package progress. ShipEngine for Platforms simplifies the integration of shipping functionalities, making it easier for platforms to offer robust options.
Address validation ensures accurate destinations, reducing delivery errors. With flexible deployment methods like APIs and SDKs, the ShipEngine Elements platform offers rapid, customized integration, making ShipEngine a versatile tool supporting over one million global merchants.
Customer Support
ShipEngine’s customer support caters to various user needs but is unavailable 24/7, which can be challenging for businesses needing immediate help during off-hours. Customer services are accessible via live chat, email, and a comprehensive self-service help center, with detailed developer documentation available.
Customer Support
Enterprise users benefit from live onboarding support and contact a dedicated manager for personalized assistance and proactive support, which is crucial for large-scale operations.
While the support options are robust, the lack of round-the-clock availability is an important consideration based on your business needs.
Ecommerce Integrations
ShipEngine integrates multiple carriers, optimizing shipping stores with comprehensive multi-carrier shipping solutions. ShipEngine syncs and integrates with most major ecommerce platforms, including:
ShipEngine integrates with a variety of popular ecommerce platforms, making it a versatile tool for your shipping process needs. Here are some of the key ecommerce integrations available:
- Shopify
- BigCommerce
- Magento
- WooCommerce
- 3dcart
- Volusion
- Wix
- Squarespace
- PrestaShop
- OpenCart
- Shift4Shop
- And numerous others
Ecommerce Integrations
Marketplace Integrations
If you’re also selling on third-party marketplaces, ShipEngine makes it easy to centralize everything with integrations for:
- Amazon
- eBay
- Etsy
- Walmart
- Groupon Goods
- Cratejoy
- TopHatter
- And many others
Alternatives
ShipEngine is renowned for its robust, complete API access. It offers global multi-carrier integration support, live parcel tracking, seamless shipping rate comparisons, and label printing integration. Its flexibility through SDKs, APIs, and Elements makes it a top choice for businesses looking to scale efficiently.
Company
ShipEngine is a fantastic platform, but it’s not meant to address shipping needs for all ecommerce businesses. If it’s not what your company needs, check out these alternatives:
- ShippingEasy is another competitive alternative, combining simplicity with functionality. It automates shipping tasks, integrates seamlessly with popular ecommerce platforms, and offers email marketing features to enhance customer engagement.
- EasyShip provides comprehensive tools for shipping internationally, including accurate duty and tax calculations, making it ideal for businesses with a global presence. Additionally, its user-friendly interface simplifies weighing packages and validating addresses.
- ShipStation shipping excels in batch processing and order management, offering high efficiency for large-volume shippers. Its robust platform supports numerous ecommerce integrations, making it adaptable to various business models.
- Shippo offers competitive rates on shipping labels and is known for its straightforward, easy-to-implement essential API access. It provides real-time shipping rates and supports multiple carriers, giving small- to medium-sized businesses flexibility and cost efficiency.
Leave Your ShipEngine Reviews
Are you currently utilizing ShipEngine? Or have you had experience with it in the past? We invite you to share your insights, ratings, and feedback on their shipping services and customer support with our community below.
